If you have signed up to a membership, follow the instructions to cancel your contract.

Log into your account at urbangymnastics.com.au/mindbody and go to My Info > Account.

Scroll to the Autopays section and click on Terminate next to the contract you wish to cancel.

You will receive the following message to verify your contract cancellation:

Once confirmed, the cancellation will process immediately.

Please keep in mind that you are cancelling future charges to your account. You will not receive a refund for the current billing cycle. We reserve the right to issue refunds or credits at our sole discretion.

We will honour up to the end of your paid billing cycle, even though the system will cancel whatever is left of the current billing cycle's credit (if any).

If you are cancelling midway through your fortnightly billing cycle and would like assistance, or if you run into account issues, please contact us.

We use MindBody to book you into classes. With your (free) MindBody account, you can:

Purchase Class Passes
Check your account for expiration dates and classes remaining
Sign up for your classes
See who is teaching

You can even download the app to make it more convenient!

Registering using MindBody

Go to this link and click "Sign Up!"
Click on the My Info tab, and type in your first and last name
– If your name is already there, click: "This is me!"
– If you can't find your name, click: "Create a new account"
Fill out your contact information, login and create a password
Check "Agree to Terms," and click "Create Account"
Don't worry if you get to a point where it says, "Unable to provide account information. Waiting for security verification from studio." After we verify you, (give us 24 hours), you can then go to Step 5, next time you log in.
To purchase a single class, membership or class card go to the "ONLINE STORE."
– Single Class sessions and Class Passes are located under "Series and Memberships"
– Direct debit is located under "Contracts"